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FAQs

We say...

Please email us at hello@artisanfood.co or 012 685 7693 and we will do our best to assist you!

Estimated delivery time will be 2-4 days but if you have a rushed order, please contact us and we will do our best to accomodate your request.

We currently deliver to areas within KL and Selangor for the beta launch. We hope to expand to more areas really soon!

For our beta launch promo period, delivery is a flat rate of RM8 for any amount delivered and FREE when you make a purchase of RM60 or more.

Why, yes you can! Simply click on "Add a Gift Recipient" in your shopping cart before you check out to add an address for the gift recipient. Please fill in as much information as you can to ensure a seamless delivery.

Email us with your request as stock will be demand driven. We will do everything we can to feed you.

We are unable to do refunds due to the nature of food products, but please let us know of your feedback and we will endeavour to exchange it with an item of an equivalent value (case by case basis).

For any issues whatsover, email/ contact us and we will do what we can to solve your problem!